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WHAT IS MICROSOFT SURFACE?
Microsoft Surface™ a revolutionary surface computing platform that responds to
natural hand gestures and real world objects, helping customers interact
with technology in a way that is simple, intuitive—and unprecedented.
Using this innovative technology, multiple users can manipulate and
manoeuvre digital content, drive specific interactions with objects, and
allow for devices to connect and engage with Microsoft Surface. The
360-degree user interface invites individuals and groups to discover and
interact with technology in a way that helps inspire cutting-edge,
engaging experiences and transactions that differentiate your business.
WHAT MAKES MICROSOFT SURFACE UNIQUE?
Direct Interaction.
Customers will benefit from Microsoft Surface instantly.
Interacting with content is natural, simple, intuitive, and fun. Users
can actually “grab” digital information with their hands—interacting
with content by touch and gesture.
Multi-Touch.
Microsoft Surface revolutionizes the idea of surface computing.
Microsoft Surface recognizes many points of contact simultaneously—not
just from one finger as with a typical touch-screen. Your customers can
use both hands to reach and interact with dozens of items at once.
Multi-User Experience.
The 30-inch
diagonal display and horizontal Microsoft Surface creates a unique,
branded gathering place where multiple users can collaboratively
interact with data—and each other.
Object Recognition.
Microsoft Surface sees what touches it and can recognize real-world
objects, providing the potential for a multitude of applications and
transfer of information between devices.
WHAT ARE THE BENEFITS?
Brand Differentiation.
Use Microsoft Surface to build and deliver engaging customer
experiences using the unique Microsoft Surface attributes of direct
interaction, multi-touch, multi-user, and object recognition. Using
Microsoft Surface technology and the Microsoft Surface SDK, you can
program and control the experience.
Inspire DIY Initiative.
More and more, customers want to help themselves—and with Microsoft
Surface they can. Thanks to the intuitive controls and the interactive
technology, you can provide a balance between do-it-yourself and
customer service while increasing operational efficiency. Microsoft
Surface allows you to provide 24/7 information and service in a way that
is always on target.
Build Customer Loyalty.
Surprise and delight your customers so they will come back for
more. Microsoft Surface provides customers a bold and exciting way to
interact with your brand that will attract attention and be remembered.
Enhance Customer Experience.
Offer customers new and exciting ways to review products and engage
as a retailer. Customers can use Microsoft Surface to perform tasks such
as designing a living room or kitchen, creating a wardrobe around a
necktie or accessory, or planning menus and wine pairings.
Improve Customer Satisfaction.
Communicate with consumers in new ways. Microsoft Surface
recognizes cell phones and other wireless devices so customers can
upload product information or add-on features—making Microsoft Surface a
virtual sales force. Attract New Customers. Customers can take advantage of self-service options that are fun and enjoyable. Microsoft Surface also appeals to customers who have not yet developed firm retail habits, creating a new generation of loyal customers.
Create New Client Experiences.
Offer new ways to entertain by taking advantage of “tagged loyalty
cards”. Customers can place their loyalty card upon Microsoft Surface
and watch it return their favorite drinks and meals, extending brand
awareness. It also acts as a digital concierge, so clients can order
show tickets, find nearby restaurants, or request a taxi—all with a few
touches of a finger.
Boost Revenue.
Microsoft
Surface creates a gathering place, encouraging people to linger longer
while enjoying food and beverages from the bar or restaurant. Venues can
also encourage participation in activities designed for guests and can
facilitate self check-in and check-out, with an option to upgrade their
room.
Cross-sell and Up-sell Allied Properties.
Offer
interactive tours of relevant properties, and provide a virtual
concierge service, highlighting resorts, restaurants, and other
entertainment opportunities. Guests can also book reservations instantly
during their tour.
HOW WE CAN HELP YOU?
Build your tailored, fine tuned customer experience today with the
Microsoft Surface. We offer:
v
Customized Surface Applications created by our award-winning user
experience design and development team
v
Surface set-up and training
HOW WE TOGETHER ACHIEVE YOUR GOALS?
Ø
PHASE A :
“Get The Right Design
as well as Get The Design Right”
1.
Layout the
fundamentals of interactive design for Surface
2.
Sketch all
the requirements
3.
Visual
Storytelling
4.
Submit the
report Total Time : 5 days
Ø
PHASE B:
“From Thinking On to Acting On”
1.
UX Design
2.
Requirements
Gathering
3.
Proof of
Concept Development
4.
Configuring
Surface Units *
5.
Loading Proof
of Concept
6.
Submit Report
7.
Support
* We suggest customers to order surface units immediately
Phase A completed
Total Time : 25 days
Ø
PHASE C:
“The Cycle of Innovation”
1.
UX Design
2.
Requirements
Gathering
3.
Pilot
Application Development
4.
User
Acceptance Testing
5.
Site Testing
6.
Surface Units
Deployment
7.
Training
8.
Support &
Maintenance ( 120 Hrs Mon – Fri)
Total Time : 20- 30 Weeks
Please contact us regarding Microsoft Surface device and applications demo +44(0)78 545 250 63 or email rajamannar@xface.co.uk. Demos are available to the following verticals:
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